zune

Microsoft Zune Review

By Iron Cook | Published on January 15, 2007
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The Microsoft Zune is a very unique product that has a lot of potential. When I say unique, I’m not necessarily referring to it’s functionality. The Zune is unique because it actually stands a chance against the Apple iPod, which has clearly dominated the digital player market since it’s debut in 2001.

The key to the iPod’s dominance wasn’t simply due to superior design or functionality, the iTunes store was at the heart of the success. For the first time iTunes provided a way for consumers to easily find, purchase and download music to their iPods, the whole process takes a matter of minutes. Before iTunes came along, consumers would purchase the music in CD format, rip the tracks from the CD, then transfer them to their digital player of choice. Sounds like a big hassle doesn’t it? Not to mention, time consuming as well.

Why other digital player manufacturers haven’t followed in Apple’s footsteps is still a mystery to me. That’s where the Microsoft Zune comes into play, they are the first company I’ve seen able to match the iTunes store in ease of use and pricing of music.

Package Contents

  • 30GB Zune unit
  • 3.5mm earphones
  • USB cable (for synchronization and charging)
  • User Manual
  • Zune Software CD
  • Cloth case
  • 14-day Zune pass

Zune-front-aspect.jpg

Zune-back-aspect.jpg

Physical Aspects

The Zune is available in Black, White and Brown. The model in this review is black, covered by a blue tinted transparent layer of plastic (try saying that 3 times fast, yeshh…) this is referred to as the “double-shot effect” by Microsoft, it does add a nice touch to the Zune’s appearance. The screen is a 3-inch QVGA (320×240) display, half an inch larger than the 5G iPod Video’s display. The construction of the Zune feels solid, creaking isn’t a word in the Zune’s dictionary. The surface is not glossy like the iPod, instead the Zune has a matte finish. The Zune’s surface laughs in the face of finger prints, unlike the iPod… The display however does attract finger prints, no real surprise there.

There isn’t much to the back, just the Zune logo and a circular indention. The purpose of the circular indention is solely cosmetic.

Zune-bottom.jpg

Port used for charging and transferring music via USB cable. When connected, the USB connection is quite stable no jiggling to report.

Zune-top.jpg

The hold switch is located on the top as well as the 3.5mm headphone jack.

Zune-controls.jpg

Controls - The mid circular control is somewhat misleading, many would assume it works similiar to the iPod’s touch sensitive click-wheel, where one can control the volume by simply gliding their thumb in a circular motion over the click-wheel. The circular button on the Zune is actually a 5-way D-pad. The only gripe I had with the 5-way D-pad was the inability to scrub through lengthy tracks, I usually listen to trance mixes on a daily basis, which are typically 60 minutes or more in duration. The key difference between the Zune’s D-pad and the iPod’s click-wheel is the iPod has the advantage of accelerated track scrubbing. This advantage grows greater as the track increases in duration. On the bright side, this issue won’t affect many people, since the majority listen to tracks of 3-5 mins duration on average.

The back button is located on the left and the play / pause button on the right, the play / pause button also acts as the power button when held.

This isn’t the best control scheme I’ve seen, but it’s also not the worst. Microsoft made the right move by keeping the controls simple, as opposed to some companies that make their digital player appear to be a television remote.

Zune-size.jpg

Size - The size of the Zune is it’s greatest weakness, I should save Microsoft some time and just stamp ACME on it, it’s a brick. When compared to the Video iPod 5G, it’s noticeably thicker and taller. For the added thickness you get a larger display, Wifi (rather useless at this point) and FM radio. In my opinion the added functionality doesn’t justify the larger size.

Storage - The Zune is capable of storing up to 30GB of media. For this larger storage capacity there are some weaknesses you should be aware of. The hard drive is platter-based, an easy way to picture a platter-based hard drive is to think of the platter as a vinyl record and the hard drive container as the vinyl record player. Imagine the vinyl record spinning with the needle placed in one of the grooves, this works great in a stable situation. Now imagine lifting the vinyl record player 2 inches off the surface and then dropping it, most likely there will be some damage done to the vinyl record when the needle hits the record with additional force from the drop. This is analogous to what happens when the Zune is dropped.

Engineers prefer to design products with as few moving parts as possible, the belief is, the less moving parts a device has the fewer points of possible failure. It only takes one failure at a single point to make the device inoperatable. Additionally, since platter-based hard drives require movement to function, this consumes more battery life than a SSD (solid state drive).

The benefits of platter-based hard drives is the cost of capacity, it’s much cheaper than SSD and the greater storage capacity, which is much higher than what SSD is currently capable of.

Headphones - The headphones are average in terms of audio output, as with most headphones, don’t expect it to provide deep bass. I did find the wires to be a tad thin, makes me wonder just how durable the wire will be over time. My iPod headphone wires lasted for 3 years until the internal metal wire broke, I have a feeling the longevity of the headphone wire was due to the extra thickness of the protective plastic coating.


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12 Responses to “Microsoft Zune Review”

  1. GJunY

    Nice review man!

    It’s good to see that the Zune is pretty much like iPod. Actually, I didn’t expect it to be different. I won’t be getting one. For now, I’ll stick with my mylo.

    Keep up the good work!

    GJunY

  2. R-o-D

    Not, bad, not bad.
    Doesn’t look too great either; the whole wi-fi thing is a catch 22; It would be a nice feature- if there were zune owners around… since they are nowhere to be found, Its not really a selling point. What were your thoughs on the video? It seems you’ve left out any mention of that feature.

    Keep up the good work.

  3. Iron Cook

    R-o-D,

    Performance wise, I felt the video playback was average, 320×240 resolution at 30 FPS video playback is pretty standard now these days. The video feature could have been more useful if they actually had video content available for purchase in the Zune Marketplace.

  4. Sharry

    Nice review IronCook. You have a great way of explaining things to people. Some fantastic pictures too. This is my favourite gadget site, keep up the good work m8 :)

  5. Iron Cook

    I just wanted to warn other Zune owners about my experience. I recently made contact with another Zune owner, I sort of made the mistake of becoming over excited. I could feel my mouth beginning to foam as I approached the Zune owner. I blurted out, “I can’t believe I found you, finally someone else that has a Zune, let’s share songs!” I spoke like a race car, he walked away from me at that point.

    Lesson

    When approaching another Zune owner try to act natural, or you will scare them away. Good luck Zune owners! May you find other Zune owners and perhaps breed to save this endangered species. Thank you!

  6. David

    How is video playback compared to say a Sony mylo?

    And would a zune work with Mac osX? Would it work using drag and drop?

  7. Iron Cook

    David,

    I found the Sony mylo and Microsoft Zune video playback to be about the same.

    The Zune will act as a USB drive when connected to a Mac, so yes, drag and drop files (music) should work just fine. If you are planning to purchase a lot of music from the Zune Marketplace on the Mac, this won’t be possible, currently the software is only Windows compatible 8(.

  8. David

    No, no, I have planty of music as is. But my oldschool ipod is bust and I actually am curious as to see how the zune is.

    Not to mention having video at all times would be nice too.

    I have a mylo. Bought it after reading your review and its great but it only has a 2 gig card and I want to carry more tunes and video on me.

    Actually Iron Cook, its scary because after reading the mylo review I bought it. After reading the K800 review I went out and purchased one. Now I want a zune.

    Stop making such great reviews and such great products! Your making spend some major cash!!

    (just kidding, don’t stop making such awesome reviews)

  9. Iron Cook

    David,

    It’s actually pretty funny that you mention that, as a reviewer I feel that it is my job to help people find the right products that match their needs/wants. I also feel great responsibility to my readers. I worry sometimes that I ‘m not critical enough on some product reviews and perhaps a reader ends up with a product they are unhappy with, in that sense I have failed.

    I’m very glad to hear you are enjoying my reviews (thus far) hopefully in the future as well. Thank you for your genuine compliment.

    I should have the next review posted by next weekend, the current gadget is a real hand full, you’ll see why when it gets posted.

  10. David

    I can’t wait. I hope it won’t burn a too big of a hole in my pocket either. lol.

    As I read your review on this Zune and other reviews as well, I’ve read a few times that using the Zune program to upload onto the zune automatically changes and configures pictures and video for use on it, will i have a problem with this on my mac? will i have to manually change everything to work well?

    Thanks for all the help again.

  11. Iron Cook

    David,

    Oh my, that is definitely a good point, that totally slipped my mind. I don’t think pictures will be that much of an issue, but videos could be. Most likely you will need to manually transcode videos to a Zune friendly format; WMV, MP4 or H.264. I did manage to find a Mac program designed to do just this, but it cost money, so I’d rather focus on free solutions.

    I found a few programs that may do the job. The tough part will be finding the correct video settings which can get complicated depending on how the software is setup.

    Handbrake
    http://handbrake.m0k.org/

    ffmpegx
    http://www.ffmpegx.com/

    For more support on how to encode videos, I’d recommend joining this forum and asking around, they seem to know a great deal about this topic.

    Zune Scene
    “File Conversion and Upload” Thread
    http://www.zunescene.com/forums/index.php?board=38.0

    I’m not sure if using the Zune with Mac OSX is worth the hassle. Video playback wise, the only difference between the Zune and iPod is half an inch larger display, the resolution is actually the same on both (320×240) so the video is only being stretched on the Zune display. At least with the iPod you will have no problems getting videos on it. It’s just something I’d like for you to consider.

  12. David

    Thanks for your help and opinions. Yeah, i think I’m going to opt for an ipod instead, less work. :-D

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